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Swisslog designs, develops and delivers best-in-class automation solutions for forward-thinking hospitals, warehouses and distribution centers. We offer integrated systems and services from a single source – from consulting to design, implementation and lifetime customer service. Behind the company’s success are 2 300 employees worldwide, supporting customers in more than 50 countries.
The Healthcare Solutions portfolio comprises automated material handling and drug management systems for hospital facilities that increase efficiency and enhance the patient experience in forward-thinking hospitals. Swisslog automated material handling solutions provide quick, flexible and safe transportation of medications, specimens and basic supplies throughout hospitals and across medical center campuses, while its medication management solutions address packaging, labeling, storage and dispensing for inpatient and outpatient pharmacies.

Systems Engineer

Location: Westminster, CO

The Systems Engineer’s primary responsibility is for the software server infrastructure needed to support customer projects and systems. The Systems Engineer is the lead technical resource for Swisslog Healthcare software implementation. This includes server deployment and configuration, and the installation and testing of all interfaces. The Systems Engineer works closely with the Realization (Project Management) team, customers, and third-party software vendors. The Systems Engineer works collaboratively with the Site Installation Manager on the connectivity of automation hardware to the software infrastructure.

Systems Engineers’ are also responsible for providing Advanced Support to the Customer Care and Software Support organization as required.

The Project Realization team is responsible for all aspects of successful implementation and execution of Pharmacy Automation and Transport Automation projects, for our North American customers. The team includes training, project management, hardware installation, software installation and information technology, and integration.

YOUR RESPONSIBILITIES:

  • Software systems, integration and IT subject matter expert for all project realization activities. Offers technical advice and consultation to the customer’s teams on all aspects of the server installation and software infrastructure required for the successful implementation of Swisslog Healthcare solutions. Completes IT related documents for customer projects.
  • Responsible for the installation and integration tasks associated with projects- including internal systems integration and interfaces with customer’s third-party systems.
  • Leads the installation and development of label programming, following best practices.
  • Responsible for activities related to establishing secure remote system access, using Bomgar, Site to Site VPNs, etc., consistent with internal policies and processes and customer support agreements.
  • Collaborates with Project Managers, Site Installation Managers and the implementation team to complete the interface and connectivity between automation hardware and the server infrastructure.
  • Assists sales and operations teams with effort estimates and scope of work definitions necessary for special projects, interface and label changes.
  • Deploys software updates and upgrades to customer systems as required, consistent with best practices to meet Customers’ Support and Maintenance Agreements.
  • Provides 3rd level support to the Customer Care organization for application and database issues. Provides advanced support (Tier 2) on interfaces and label programming, as required.
  • Collaborates extensively with the technical product teams/Technology Centers to develop deployment and software best practices.
  • Performs other duties, as assigned.

YOUR PROFILE





Desirable but not Essential:


o Management of EDI message handling
o Crystal Reports, or similar SQL reporting tools
o Troubleshooting IT infrastructure including networks, and VPNs

WE OFFER

Swisslog offers challenging work in a globally networked environment as well as competitive base salary, comprehensive benefits including health/dental and above-market 401K!

OUR EMPLOYEES DELIVER SOLUTIONS. OUR SOLUTIONS DELIVER RESULTS.
Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity

Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog.com.
Contact
Andy Levine
Talent Acquisition Manager

Apply now!

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